INFORMATION MANAGEMENT OFFICER (Temporary Job Opening)

The Independent Institution on Missing Persons in the Syrian Arab Republic (IIMP) was established by the General Assembly in its resolution 77/301, adopted on 29 June 2023. The incumbent reports to the chief of section, or his/her designee.

Within delegated authority, the Information Management Officer will may be responsible for the following duties:

• Contributes to the formulation of overall policies, procedures, objectives and guidelines affecting the development and maintenance of the Organization's non-current records and archives and delivery of reference services, archival description and systems management.
• Determines the technical objectives of search and analytical tasks, developing ways to implement them, and planning and directing implementing activities.
• Leads the analysis of technical data structures to direct staff on appropriate methods for information extraction while ensuring integrity and responding to complex queries from users.
• Facilitates the resolution of issues relating to search queries and providing expert advice in the identification of material of interest.
• Determines the technical objectives of investigative and analytical tasks, developing ways to implement them, and planning and directing implementing activities.
• Provides expert advice on complex system design of the Independent Institution's protocols and the related infrastructure.
• Leads the development and oversees the delivery of training programs on eDiscovery and its tools for both internal and external stakeholders.
• Manages information security by enforcing security-classification restrictions; facilitates declassification reviews by liaising with records-originating offices; and ensures the physical security and safety of the Organization's records.
• Carries out managerial responsibilities at the unit level relating to compliance with administrative requirements, programme planning, policy and procedure recommendations, budgeting, human resources and facilities management.
• Develops client outreach strategy and programme and coordinates its implementation.
• Represents the Section, as required, in departmental offices and at working groups, task forces and other fora, advocating recordkeeping and/or archives perspectives and standards.
• Participates in the planning and organizing of training for Headquarters and mission staff and users with respect to utilization of reference services.
• Evaluates the performance of vendors and certifies invoices, as necessary.
• Guides, trains and supervises professional and general service staff in the various records information management functions.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Performs other duties as assigned.

Professionalism: Knowledge of information management, archival, record keeping and record disposition. Knowledge of electronic data maintenance, including appraisal, conservation and migration management; records preservation and description. Knowledge on the subject of missing persons using a victim/survivor centered approach. Proficiency in the use of eDiscovery tools and processes. Ability to conduct research and provide recommendations on information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Advanced university degree (Master’s degree or equivalent) in archival, information science, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

A minimum of seven (7) years of progressively responsible experience in modern archives, management, record keeping, library, information management or related area is required. Experience in analyzing information using specialized e-discovery software platforms is required. Experience in the entire lifecycle of information acquisition, is required. Experience with data privacy and security protocols is desirable. Experience with database management and programming languages such as SQL, Python, and R, is desirable.

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable.

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.