About this role

Org. Setting and Reporting

This position is located in the Human Resources Management Section of the Programme Support Management Services (PSMS) of the United Nations Trade and Development (UNCTAD). The Human Resources Assistant reports to the Chief of Section.

Responsibilities

Within delegated authority, the Human Resources Assistant will be responsible for the following duties:

Recruitment and placement

Participates in the selection of candidates for all categories positions, including, evaluating and screening applications of candidates, preparing profiles of candidates, and advises on interviews preparations; conducting roster searches for job openings and identifying shortlists of candidates.
Reviews and creates the job openings in Inspira in line with operational requirements.
Assists in the filling of posts for all categories, including ensuring the completion of the pre-recruitment formalities.
Assists in organizing and coordinating candidates' assessments and in preparing analysis of results.
Oversees the maintenance of job opening files and tracking status of job openings.
Reviews recruitment requests from Divisions and creates the Offer Management Request through Inspira for submission to UNOG/HR Partner.
Liaises with Divisions and UN human resources service providers concerning administration of contracts, addresses general entitlement questions, and coordinates separation and reappointment of staff.
Advises staff on visa and HR related matters.
Reviews requests for exception to the Staff Rules and Regulations concerning contractual matters and staff entitlements and makes recommendation to the supervisor for decision.

Classification

Assists in reviewing and processing requests for classification.
Provides advice and answers to general queries on classification procedures and processes.

General

Conducts research on precedents, policy rulings and procedures to ensure consistency in decision-making.
Maintains HR related automated systems and applications including automated databases containing HR related statistics and prepares periodic reports.
Undertakes research on a range of HR related issues and assists in the preparation of notes/reports.
Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval a variety of correspondence and other communications; sets up and maintains files/records (electronic and paper); monitors deadlines, etc.
Prepares written response to requests from Divisions and other queries concerning HR related matters.
Trains and provides supervision to new and junior staff and takes up additional functions during the absence of the Human Resources Officer.
Performs other duties as required.

Competencies

Professionalism: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Very good knowledge and ability to analyze large volume of HR data. Expert knowledge of excel or of similar spreadsheets application and ability to conduct complex queries. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

High school diploma or equivalent is required.

Work Experience

A minimum of seven years of progressively responsible experience in human resources management, administrative services or related area is required. The minimum years of progressively responsible experience is reduced to five (5) for candidates who possess a first-level university degree or higher. Out of these, 4 years in a Human Resources office in the United Nations or a similar international organization is required. Experience in the management of large HR data, its analysis and reporting is required. Experience in the recruitment of staff for field deployment is desirable. Experience using ERP applications such as Umoja is desirable. Experience as HR practitioner with online recruitment platforms such as Inspira is desirable. Experience administering online assessments is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Either Arabic or French or Chinese (Mandarin) or Russian or Spanish is desirable.