Associate Programme Officer (Market Analysis), DMD/TMI (Temporary)

The International Trade Centre (ITC) mandate is: "Transforming trade. Changing lives." By enabling trade-led economic development, especially in the Global South, ITC enables small businesses to reach their potential and strengthens ecosystems for long-term impact. The Trade and Market Intelligence (TMI) section is part of ITC’s Division of Market Development (DMD). TMI has developed and is continuously evolving a set of market analysis tools, and also customizes these tools for specific regions and countries to facilitate access to information and support trade growth. In addition, TMI delivers capacity-building services for beneficiaries in using its tools and analysis methodologies in support of strategic and operational trade-related decisions. ITC’s Business Solutions Programme, hosted in TMI, delivers training, advice and online solutions to strengthen the capacity of trade and investment support institutions (TISIs) to gather and distribute customized intelligence to their clients about their competitive environment.

Within delegated authority, the Associate Programme Officer will be responsible for the following duties:

• Works with the team to facilitate the development, implementation and evaluation of assigned trade and investment intelligence projects, support the monitoring and analysis of specific aspects of programme/project development and implementation; assists with the review of relevant documents and reports; identifies problems and issues to be addressed and recommends corrective actions; liaises with relevant parties; identifies and tracks follow-up actions.
• Carries out basic research on trade and investment information and online solutions to support the development of customized web platform’s projects including collecting, analyzing and presenting statistical data and other information gathered from diverse sources.
• Provides substantive support for policy coordination and evaluation functions, including the review and analysis of emerging issues and trends, participation in evaluations or research activities and studies.
• Assists in performing consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change.
• Participates in survey initiatives; assists with design of data collection tools; issues data collection tools, reviews, analyzes and interprets responses, identifies problems/issues and prepares preliminary conclusions.
• Contributes to the preparation of various written outputs, e.g. draft background papers, analytical notes, sections of reports and studies, inputs to publications, etc.
• Provides administrative and substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics, etc.
• Assists in outreach activities; participates in the development of training workshops, seminars, etc.; participates in and makes presentations on trade and investment intelligence solutions, and market analysis tools.
• Participates in field missions, including provision of substantive and administrative support, data collection, etc.
• Performs other duties as required.

Professionalism: Knowledge of trade information service delivery and/or trade and investment intelligence solutions. Knowledge of international trade statistics and market access concepts. Proven ability in analyzing large data sets. Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to assist with data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

A first-level university degree in business administration, management, economics or a related field. Note: An advanced degree (Masters or equivalent) in business administration, management, economics or a related field may be accepted in lieu of relevant professional work experience.

A minimum of two years of relevant experience in project/programme management administration or related area is required. Experience in supporting trade and investment intelligence project is desirable. Experience in designing, developing and monitoring customized web solutions for businesses including the Global Trade Helpdesk is desirable.

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.

Assessment will be undertaken through a comparative analysis of the applications. The assessment may also include a competency-based interview and/or other appropriate evaluation mechanisms.