Clinical Process Manager (f/m/d)

Key Responsibilities

• Take end-to-end responsibility for the production of primary packaged and clinical finished goods.
• Define, manage, and continuously improve processes related to clinical packaging, label printing, and dispensing.
• Provide leadership on the shop floor, ensuring daily operations meet quality, quantity, and timeline targets.
• Act as Subject Matter Expert (SME) in assigned areas and represent Clinical Packaging in relevant TRD and GCS activities.
• Drive a culture of quality and performance, using appropriate KPIs to monitor and improve operational outcomes.
• Identify process deficiencies and lead improvement projects to enhance efficiency and compliance.
• Lead deviation investigations, technical complaints, and non-Right First Time (RFT) cases; define and implement preventive and corrective actions.
• Ensure all process-related documentation is accurate, up to date, and compliant with internal and external guidelines.
• Communicate operational challenges and risks to internal and external stakeholders, adapting priorities as needed.
• Support and prepare for internal and external inspections, ensuring readiness and compliance.
• Provide training and guidance to colleagues on procedures, risks, and compliance expectations.
• Act as a role model for company values and behaviors, promoting a collaborative and accountable work environment.

What you’ll bring to the role:

• Solid practical experience in chemical / pharmaceutical industry, ideally with at least 3 years of experience in a similar position within Pharma company
• (Near) native level of proficiency in German, fluent English
• Good knowledge about the Drug Development and Clinical Supply processes
• Excellent organization and planning skills, experience in Project management
• Evident knowledge of relevant regulations (e.g. GMP, HSE etc.)
• Demonstrated problem-solving attitude and idea generation skills
• Advanced communication, negotiation and interpersonal skills
• Experience in delivering presentations
• Fundamental Leadership skills (Intermediate for Associate Team Head)
• Ability to work in interdisciplinary teams

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here:

https://www.novartis.com/about/strategy/people-and-culture

https://www.novartis.com/about/strategy/people-and-culture

You’ll receive:

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve. Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

Adjustments for Applicants with Disabilities:

The law provides for severely disabled / equal applicants the opportunity to involve the local representative body for disabled employees (SBV) in the application process. If you would like to request this, please let us know in advance as a note on your CV.

Join our Novartis Network:

If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

https://talentnetwork.novartis.com/network