Technical Support Engineer
About this role
Salary: CHF 80’000 - 120’000 per year
Requirements:- Technical knowledge of advanced Security and Enterprise Networking solutions.
- At least 2 years of experience in pre-sales support for the above-mentioned solutions (work for a reseller or distributor).
- Ability to read technical and tender documentation.
- Good knowledge of English (allowing reading technical documentation).
- Independence and problem-solving skills.
- Ability to work under time pressure and set priorities.
- Focused on achieving the set goals.
- Possession of Cisco technical certificates (e.g. CCNA, CCNP, etc.) and others in the field of Security.
- Knowledge of company solutions, e.g. Cisco, Checkpoint, Palo Alto, etc.
- Experience in implementing the above-mentioned solutions.
- Conducting projects, preparing inquiries, and providing ongoing technical support to business partners.
- Cooperation with the sales department and Product Manager on current technical issues regarding supported solutions.
- Cisco
- Support
- Product Manager
- Security
More:
We offer a friendly atmosphere at work, a well-coordinated and professional team, and the opportunity to gain experience in a dynamically developing company. There will also be opportunities for development, co-financing of sports activities, private medical care, life insurance, and the possibility of remote work.
If you are passionate about securing networks and have a proven track record in security solutions, we invite you to apply and contribute to our mission. It is one of our fundamental values to respect human rights and ensure that they are respected, including the personal dignity and privacy of each individual. Ethical behavior is expected of all our employees in business dealings with our partners. We are committed to fair, unrestricted competition and do not allow our decisions to be influenced by gifts, invitations, or financial benefits. Improving the lives of all people through technology is ALSO's goal, which includes protecting our environment and making careful use of our limited resources. For further reference, please refer to our Code of Conduct.
last updated 43 week of 2025