Service Solution Architect – Enterprise Business

Posted on April 29, 2026
Zug
Permanent
Posted on April 29, 2026

About this role

Salary: CHF 90'000 - 120'000 per year

Requirements:
  • Bachelors or Masters degree in Engineering, Business Economics (or comparable)
  • 5+ years of relevant experience (or 10+ years across diverse roles) in service solution design, presales, digital services, consulting, or enterprise B2B environments
  • Proven experience supporting enterprise bids and translating customer needs into commercial service solutions
  • Strong knowledge of Building Automation, HVAC, Fire Safety, Energy Systems, and lifecycle service models
  • Solid understanding of Digital Services, including remote services, cloud solutions, analytics, and data-driven offerings
  • Expertise in OT/IT integration, building data analytics, and Fault Detection & Diagnostics
  • Strong technical and analytical capability to navigate complex systems and develop structured, solution-oriented approaches
  • Commercially astute with consultative skills, able to articulate clear value-driven, outcome-based propositions
  • Effective communicator and influencer across account teams, program managers, and senior stakeholders in global bid environments
  • Self-driven, resilient, and adaptable, with strong ownership and the ability to perform in fast-paced international settings
  • Fluent in English (spoken and written)
Responsibilities:
  • Collaborate with Account Managers to understand customer pain points and business goals during bids
  • Translate needs into structured, value-driven service solution concepts
  • Design comprehensive service agreements and lifecycle programs tailored to enterprise needs
  • Leverage digital, remote, analytics, and outcome-based service models
  • Develop scalable, technically sound solutions based on installed systems, data, and compatibility
  • Ensure alignment with cybersecurity, connectivity, and portfolio standards
  • Promote digital, cloud, and analytics-driven services including diagnostics and optimization
  • Drive adoption of outcome-based, performance-focused service contracts
  • Balance scope, value, and cost while leading pricing for digital service offerings
  • Coordinate globally to ensure competitive, profitable, and differentiated proposals
  • Align with countries and Digital Service Center to validate solutions and ensure smooth execution
  • Oversee estimates, delivery handover, and ongoing service ownership and reporting
  • Engage customers with pre-sales thought leadership and strategic insights
  • Build internal capabilities through trainings, workshops, demos, and webinars
Technologies:
  • Architect
  • Cloud
  • Mobile

More:

We transform buildings with technology for smart and sustainable infrastructure, empowering our customers to reach their decarbonization goals, lower operating costs, and achieve exceptional experiences. In our Buildings Business Unit at Siemens Smart Infrastructure, we invite you to join us as a Service Solution Architect, playing a key role in driving growth and transformation. This role involves working alongside a multinational team, located in either Zug, Switzerland or within the EU & UK, where flexible working models and remote working facilitate a good work-life balance. We offer a future-oriented working environment characterized by innovation, sustainability, and personal development, along with employee benefits such as mobile working options, training opportunities, and access to employee share programs.

last updated 17 week of 2026

Salary

CHF 90'000 - 120'000 per year
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