Leiter/-in Aftersales 80-100%

Salary: CHF 100’000 - 130’000 per year

Requirements:

• I have a technical background and have completed a higher commercial education (e.g., Technical Merchant, Business Economist HF, etc.).
• I possess professional experience in Aftersales and personnel management within the automotive industry.
• I have strong knowledge of SAP.
• I work in a quality-conscious and goal-oriented manner and have good interpersonal skills, as well as strong negotiation and communication abilities.
• I demonstrate reliability, resilience, and a positive personality.
• I have a pronounced entrepreneurial mindset, quick comprehension, and an independent and self-reflective work ethic.

Responsibilities:

• I lead the entire Aftersales area, including workshop operations, customer service, and spare parts management.
• I am actively involved in customer service and support my team in day-to-day operations.
• I ensure the achievement of goals in all specified areas, such as customer and employee satisfaction, productivity, etc.
• I orient processes towards high efficiency, quality, and customer satisfaction while ensuring compliance with required quality standards and brand audits.
• I lead and coach employees, ensuring the optimal personnel capacities to achieve these goals.

Technologies:

• Support
• SAP

More:

At AMAG Group, we move and inspire people - simply and sustainably. We are among the 50 largest companies in Switzerland, and our vision is to develop into the leading provider of sustainable individual mobility. With around 7,300 employees, we work passionately every day to ensure that our customers are always well on their way.

If you believe we could be a good match, we look forward to your online application. You don't need to provide a motivation letter; just share three compelling reasons why you are the right person for this position.

We offer:
- 5 weeks of vacation
- Regulated working time models and compensation for overtime
- A company car for private use
- Opportunities for regular training and internal development
- A well-coordinated team that supports each other and faces challenges together
- Open and transparent communication—we meet at eye level.

If you have any questions about the position or the application process, please feel free to reach out to me.