About this role

Salary: CHF 80’000 - 90’000 per year

Requirements:

• Residing in Canton Ticino or willing to relocate
• Degree in Computer Science, IT Engineering, or equivalent practical experience
• At least 3 years of experience in a similar IT management or infrastructure role
• Familiarity with MDM platforms and device lifecycle management
• Strong networking skills: LAN, firewall, VPN, Wi‑Fi, switches, and cloud networking (Azure, AWS, GCP)
• Solid understanding of endpoint protection, IT security, and compliance frameworks
• Strong organizational, leadership, and problem-solving skills
• Fluent in Italian and English; German or French is a plus
• Motivation to contribute to a mission-driven, community-focused organization

Responsibilities:

• Manage relationships with IT suppliers (hardware and software), including contract oversight in collaboration with finance
• Oversee the LAN and cloud networking infrastructure across multiple sites
• Implement and maintain MDM solutions (e.g., Microsoft Intune, Jamf, VMware Workspace ONE)
• Coordinate onboarding and offboarding of IT equipment for staff and volunteers
• Provide first-level IT support and manage escalation processes with service providers
• Define and enforce IT security policies, ensure compliance with data protection laws (nLPD) and standards such as ISO 27001
• Deliver internal training and promote best practices in the use of IT systems

Technologies:

AWS
Azure
Cloud
Firewall
GCP
Hardware
Support
LAN
Microsoft Intune
Network
Security
VPN
VMware

More:

About the company:
WellD is a fast-growing, young, and dynamic consulting company dedicated to custom software product development, with a strong focus on state-of-the-art technology. But most importantly, we are a team of cool, down-to-earth, and highly passionate developers and engineers.
We believe in continuous improvement, and we value passion, curiosity, and an analytical mindset over pure skill-specific knowledge. Technical quality and competence are what set us apart, and we foster them through a friendly environment and a company culture that goes beyond daily business.
Among the many initiatives that support this culture are tech conferences and meetups, our WellD Book, Tech Lunches, Tech Blog, internal workshops, and team-building activities. We like to program in pairs, challenge our knowledge, and share what we learn—because growing together is part of what we do best.

About the role:
WellD is partnering with a leading non-profit organization based in Ticino, Switzerland, to support their digital transformation and operational efficiency through the recruitment of an experienced IT Manager.
This organization plays a vital role in the local community and offers a purpose-driven environment where technology serves people first. With over 350 employees and a network of 300 external collaborators and volunteers, it delivers essential healthcare and social support services guided by principles of neutrality, humanity, and inclusion.
We are looking for an IT Manager to take the lead in overseeing the organization’s IT infrastructure, operations, and vendor relationships. This is a hands-on role with strategic responsibilities that include IT security, compliance, and user support.
The ideal candidate has experience managing MDM platforms, coordinating hardware/software suppliers, and maintaining secure, cloud-connected networks across distributed locations.