Digital Business Analyst 80-100% - temporary contract for 12 months

Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.

Our opportunity

As a Digital Business Analyst you augment a high profile team of business analysts, solution architects and developers working on a strategic project for Commercial Insurance customers and brokers worldwide. You will take the responsibility for extending the market facing Portal capabilities as per the market needs and aligned with the strategic direction of the organization.

What you will do

As a Digital Business Analyst you will:

• Act as a liaison between the business / product owners and the development team
• Run virtual workshops with our corporate customers, brokers and internal stakeholders
• Co-create/lead business process and technical solution designs, create user stories, define new capabilities, and support the testing
• Support customer onboarding to our market facing Portal
• Document business solution concepts and integration overviews
• Identify risks and dependencies, manage and timely raise these to Product Owner/Manager

What you bring

• Solid understanding of web portals
• BA certification or similar
• 4+ years of Business Analyst experience
• Ability to develop and explain concepts to various stakeholder
• Collaborative and team focused mindset with the ability to build rapport and working relationships across the organization
• Good skills and knowledge of facilitation, conflict resolution, continuous improvements, increasing transparency
• Working experience in agile project methodologies
• Preferably comfortable with Jira, Confluence, Figma
• Proactive, self-starter and quick learner with a ‘Get things done’ attitude
• Advanced written and spoken English skills are a must
• Insurance domain knowledge is an advantage

Additional Information

We look forward to receiving your online application.

At our Quai Zurich Campus, our culture and our people are what set us apart. We thrive on face-to-face interactions that drive collaboration, nurture our unique culture, and amplify our success. Enjoy the best of both worlds with the flexibility to work up to two days remotely per week within Switzerland, allowing you to balance personal commitments while excelling in your career. Please discuss your flexibility needs with us during your interview.

Change your job, not your employer

At Zurich, we are committed to supporting every employee to progress in their careers and therefore encourage internal moves by a transparent posting and selection process. In the spirit of transparency, we also ask you to inform your current line manager about your application beyond first interviews.

Information for recruitment agencies

Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.

• Location(s): CH - Zürich
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Grace Cunningham