Moving to Switzerland: Staying connected in a new country
Swisscom Expat Service understands the expat journey and provides bespoke support tailored to every stage of your relocation.
Relocating to Switzerland is both exciting and challenging. Beyond finding a place to live and navigating new cultural habits, one of the most pressing concerns for newcomers is setting up reliable communication services. Internet, mobile, and television are no longer luxuries; they are essentials for working, studying, and staying in touch with loved ones abroad.
The importance of connectivity in daily life
For an expat, communication is often the bridge between the familiar and the unknown. A high-quality internet connection is crucial for remote work and online learning, while mobile networks ensure that newcomers remain connected wherever they go.
Entertainment services such as international TV channels and on-demand content also play a role in helping expats feel at home more quickly. Understanding how Switzerland’s telecom landscape works can therefore make the transition far easier.
Switzerland’s digital infrastructure
Switzerland ranks among the leading countries in Europe for telecom quality. The nation invests heavily in modern fibre-optic technology, replacing outdated copper networks to deliver faster and more sustainable internet. The goal is to connect nearly every household in the coming years, guaranteeing broadband access for both urban centres and rural communities.
This is complemented by Switzerland’s advanced mobile network. The country was one of the first in Europe to roll out 5G, which now covers almost the entire population. This ensures that whether newcomers live in a city, commute from a suburb, or enjoy life in the Alps, they can rely on strong, stable mobile connectivity. For expats who often travel across Europe, many subscription models include roaming options that remove the stress of unpredictable costs.
Entertainment and digital habits
Staying connected is not only about work and communication; digital services also contribute to the quality of life. Televisions in Switzerland are typically designed to integrate live channels with replay functions, on-demand movies, sports, and streaming apps. Expats can choose from a wide range of content in multiple languages, making it easy to follow international news, keep up with favourite series, or watch sports from home.
At the same time, digital solutions such as cloud storage, antivirus protection, and online identity security are becoming an integral part of everyday routines. For those moving abroad, these services provide both convenience and peace of mind. They make it possible to manage documents securely, protect personal data, and navigate the digital world safely.
Sustainability and innovation
Another aspect that matters increasingly to expats is sustainability. Switzerland’s telecom sector has made clear commitments to reduce energy consumption and cut emissions. By gradually phasing out copper networks and focusing on energy-efficient technologies, the industry is aligning with the country’s broader climate goals. Many expats appreciate living in a society where digital innovation goes hand in hand with environmental responsibility.
Tailored support for expats
What really makes a difference when moving to a new country is service. Language barriers, administrative requirements, and unfamiliar processes can quickly become stressful. A dedicated expat support team simplifies these challenges by guiding newcomers step by step, from the initial consultation to setting up internet and mobile services, and ensuring a smooth transition when leaving Switzerland. For many expats, this personalised help is what turns a stressful process into a stress-free transition.
Recognition and trust
Switzerland’s telecom providers are regularly tested and assessed by independent organisations for the quality of their networks, customer service, and sustainability performance. These awards reflect a strong focus on reliability, user experience, and innovation. For expats, this means choosing a provider is not a gamble: they can expect a level of service that has been benchmarked as best-in-class in Europe.
Stay connected
For anyone relocating to Switzerland, staying connected is one of the most important steps in building a new life. Moving abroad comes with enough challenges; your communication services should not be one of them.
From ultra-fast fibre internet and nationwide 5G coverage to comprehensive digital services and expat-focused support, Swisscom Expat Service is designed to make the process easier. Visit the Swisscom Expat Service website to learn more about how they can help you settle into Switzerland with confidence.