Field Engineer
Posted: 27 May 2022
Field EngineerWe are looking for an experienced Field Engineer who will focus on user support and incident management for one of our globally rened pharma client.
Location: Schaffhausen
Key features of the role Languages: German and English
- Proven track of record in Infrastructure Maintenance and Development
- Ability to show dynamism in a collaborative environment and to coach younger colleagues
- We need a broad exposure to work in a REGULATED MANUFACTURING ENVIRONMENT: an open minded generalist with the ability to perform a lot of stakeholder management.
- Minimum BA in computer science or professional education
- Around 5 years of experience managing IT incidents, service requests, changes and moves preferably in a lab environment
- Participate in local and global IT lab projects
- Hard- and software purchasing
- On call duty approx. once per month
- IT apprentice supervision
- Backup of team members managing other areas (application support, manufacturing support)
Additional tasks:
- Performs analysis, design, implementation and maintenance activities.
- Works with team members to solve problems or improve existing processes.
- Develops and delivers project solutions on schedule and within budget based on department methodologies.
- Participates on and may lead project teams and provides technical support.
- Provides status reports, progress reports and documentation to department management and business partners.
- Demonstrates an understanding of business partner needs and manages satisfaction relative to deliverables.
- Consistently demonstrates kledge seeking and sharing behaviors across departments in performing daily work,
- May provide technical expertise as a subject matter expert.
- Applies competency models principles, concepts and practices.
- Ensures that company assets are appropriately identified, valued, and protected by complying with and enforcing all local and worldwide security policies.