Business Process Analyst Supply Planning // Johnson & Johnson

Administration / Secretarial

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
Within Consumer Health, the Global Plan Excellence (GPEx) organization is the owner of supply chain planning processes, data, architecture and metrics - driving continuous improvement, skill-set building of our planners through coaching, training, facilitating change and maintaining efficiency of process execution. Responsibilities cover all Global Consumer Health Planning processes, Master Data, metrics, reporting and analytics. Role Summary:
As member of the Global Planning Excellence (GPEx) team in EMEA, the Business Process Analyst is responsible for maintaining and improving the maturity of core E2E planning processes by introducing innovative supply chain planning capabilities.Main scope includes Supply Network Planning, Product Lifecycle Management, Production Planning, Detailed Scheduling, Capacity Management and Material Requirements Planning.The Business Process Analyst (BPA) will act as Subject Matter Expert for key supply & production planning processes and systems, driving or supporting improvement projects and enhancements. He/she will drive and/or support the implementation of projects and smaller changes, based on the evolving business requirements. The BPA will act as SME for escalated process or system issues within his/her process scope. The BPS can get assignments on other planning processes or projects, as required.
Main Responsibilities:Lead Project Activities to drive planning maturity

  • Propose and support cross functional and planning projects, incl roll-out of Planning system enhancements & tools
  • Support process design & coordinate the user requirements and mock-up definition with key users
  • Prepare and coordinate process walkthrough workshops
  • Create and maintain detailed project schedule/tracker
  • Coordinate and execute User Acceptance testing/scripting as required with the key user community
  • Provide gap and issue management
  • Create training Plan and facilitate user training program
  • Cutover Planning and coordination
  • Coordinate Kledge transfer, and lead Demo sessions to key users

Business Support

  • Leverage planning analytics and data; deploy a consistent set of tools and supply chain metrics to support business decisions
  • Act as Subject Matter Expert for the planning teams, providing expertise to resolve process issues when escalated
  • Escalation to Business Process Owner and IT as needed
  • Manage Communications to user community & management


  • Leads Change Management practices to ensure effective implementation and integration of process improvement initiatives
  • Lead and/or supports (key) user meetings to facilitate kledge sharing and process improvement
  • Provide trainings to (key) users
  • Responsible to ensure training content on enhancements / changes is in place

This role works closely together with other ?Excellence' & ?Analytical' roles and specialized functional & IT-teams on technical set up and developments. The Process Analyst needs to be able to design processes and drive implementation on a detailed level.


Who we are looking for:

  • University Masters level with preference in Supply Chain, Operations, Engineering or equivalent
  • Other certifications in areas of expertise desirable (Green Belt Certification/ FPX)
  • Relevant planning experience, working in Supply or Production Planning
  • od understanding of the supply & production planning processes and different functions in end-to-end supply chain required
  • Experience with Planning Systems (e.g. SAP APO, JDA/Manugistics, OMP+, etc) and/or SAP ECC required
  • Experience with Agile methodologies is preferred
  • Kledge of Databases, including query tools is highly preferred. Kledge of SQL, R or other experience in digitization is helpful
  • Exposure to FMCG industry is preferred
  • Project management experience is preferred
  • Experience with global and virtual teams is highly preferred
  • APICS certification (CPIM, CFPIM or CIRM) preferred
  • Creative & analytical problem-solving skills
  • Business fluent English

This role based in Zug, Switzerland will initially be limited to approx. 10 months, with the option for extension or permanent contract may exist. If you are interested in working for a globally leading health care company in a challenging role, then send us your application in English today. Or give us a call if you have any questions!