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Cybersecurity Technical Writer (IT)

Engineering
Risch
English


Are you a team player with common sense and good communication skills that gets to the point quickly? If your answer is yes, this opportunity is for you!
 
Tasks & Responsibilities:

  • Develop comprehensive documentation that meets organizational standards;
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content;
  • Write user-friendly content that meets the needs of the product teams leveraging our services;
  • Develop and maintain our portal/wiki of appropriate reference materials;
  • Author, review, and finalize policies and procedures in area of incident and vulnerability management, request management;
  • Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements;
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation;
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage;
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.


Requirements:

  • Bachelor’s degree or equivalent in computer science, software engineering or other related fields;
  • 2-5 years’ industry experience as an effective technical writer - experience with cyber security if of advantage;
  • Previous experience writing documentation and procedural materials for multiple audiences;
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content;
  • Firm understanding of the systems development life cycle (SDLC);
  • Experience with Markdown markup language; 
  • Understanding and creation of UML diagrams; 
  • Experience in documenting APIs; 
  • Fluent in English, German is a plus;
  • Superior written and verbal communication skills, with a keen eye for detail;
  • Proven ability to quickly learn and understand complex topics;
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization.


Are you still thinking when to apply? Please be free to proceed immediately!