Intern-Management and Communication

Duties and Responsibilities

The internship is located in the Management and Communication Unit (M&C), Centre for Learning and Multilingualism (CLM), Human Resources Management Service in United Nations Office at Geneva (UNOG). M&C contributes to improved team effectiveness and teamwork, hence promoting a harmonious working environment at the United Nations by providing courses in French and English in the areas of leadership and management development, performance management, as well as technical and substantive programmes. The incumbent is under the supervision of the Chief of the Management and Communication Unit and the direct oversight of the Training Manager responsible for the staff development programs at the Centre for Learning and Multilingualism (CLM).

Training Programme and Activity Coordination

• Participate in developing, implementing, and evaluating training and learning programs covering areas such as career development, diversity, equity and inclusion, management and leadership, and so on.
• Support individuals enrolled in online and in-person courses and workshops by participating in webinars, supervising logistics, maintaining regular communication, updating learning platforms with relevant materials, and providing assistance as needed throughout the learning journey.
• Collaborate closely on gathering feedback, editing and updating surveys, and performing analysis of responses to improve program success.
• Provide logistical assistance to CLM programme managers in the day-to-day operations of implementing various learning activities both online and in-person.

Content Creation and Marketing Support

• Create and publish internal marketing materials for CLM courses and activities, specifically monthly newsletters, activity calendars, and other internal communication materials such as broadcasts.
• Collaborate with colleagues across departments to design visual materials, keep internal communication channels up to date, and engage targeted audiences, such as the official CLM website.
• Support the redesign of CLM’s official video to highlight its vision, initiatives, and activities.

Qualifications/special skills

Applicants must meet one of the following requirements: (a) be enrolled in, or have successfully completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final year of a first university degree programme (minimum Bachelor’s degree or equivalent). Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study closely related to the internship is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme, or have completed a Bachelor’s, Master’s or Ph.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you must provide an official certificate at a later stage. Applicants must have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams. Experience with learning management systems (LMS) is desirable. Experience with design tools (e.g., Canva, Genially, Rise 360, etc.) is desirable.