ICT Security Operation Engineer

Posted on July 26, 2025
Zurich
Posted on July 26, 2025

About this role

ICT Security Operation Engineer

As an ICT Security Operation Engineer, you are responsible for managing our customers’ Managed Security Services in the cloud and on the network.
Our services include Managed Firewall, Managed Dedicated or Shared Proxy, Web Security, Email Security, Load Balancing, Web Application Firewall, and Layer 2 Encryption. We handle these services in skill-based teams, each specializing in specific topics. This ensures our services run securely and SOC operations remain stable.

  • Identify cyber threats and vulnerabilities and investigate their root causes

  • Operate managed security devices for our customers

  • Handle customer requests related to managed security services

  • Manage an exciting service portfolio

  • Change management (planning and implementation)

  • Workplace in Zurich, Bern, or Geneva

Your skills

  • Practical experience in a SOC or IT operations environment

  • Knowledge of firewalls, proxies, cloud security, VPN (Fortinet, Checkpoint, Bluecoat, F5, Zscaler

  • Degree in computer science (university of applied sciences, higher technical college, or federal diploma

  • Know-how in routing and switching

  • Experience with agile working methods such as DevOps or Scrum

  • Clean criminal record and residence in Switzerland

  • Good command of German and English, French is an advantage

  • Team- and customer-oriented, resilient, and reliable personality

  • Willingness to occasionally participate in on-call duty

With us, you have the opportunity to work in one of our offices in Switzerland or in your home office. You will come into contact with agile working methods and the latest technologies. We offer flexible working hours to meet your personal needs. As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits.

Any questions?

Here you'll find answers to the most important and frequently asked questions.

To all recruitment agencies: Swisscom does not accept agency CVs. Please do not forward CVs to our job's alias, Swisscom employees or any other organisation location. Swisscom is not responsible for any fees related to unsolicited CVs.

Contact person

Paskal Quinter

HR Talent Attraction & Sourcing Specialist II

+41 (58) 2234396

Your homebase

Swisscom (Schweiz) AG

Binzring 17, 8045 Zürich

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