Profit vs purpose: What is the most important in a modern business?

Society wants businesses to be a force for good. And unlike previous generations, they’re able to go online and directly see the impact that organisations have. This means that businesses can be held to account like never before. Smoke and mirrors tactics are out. Honesty and transparency are in.

Business mandates now go beyond making a profit

Today’s organisations have to think beyond protecting their shareholders’ financial interests. They now have to consider all stakeholders they have an impact on. To be able to do this effectively, leaders must ask themselves – what’s our purpose? What role do we play in society? What can we contribute? And how do we make all of this central to our strategy?

These are important questions for businesses worldwide to answer. And European businesses in particular are leading the way in being purpose driven.

A major driver behind this is the EU. It’s determined to strike the balance between profit and purpose – and persuade the businesses that operate within its borders to do so too. In 2020, the EU launched the European Green Deal – which aims to make Europe the first carbon-neutral continent by 2050. It includes a number of policies that push organisations to think about how they tackle the challenges facing society.

Active consumers are changing business culture

It is clear that the European Union has no problem facing companies that don't strike the right balance between profit and purpose. But there are other factors affecting the shift to purpose-focused business too – including consumer behaviour. Increasingly, consumers are making purchasing decisions that reflect their values. And now more than ever before, they have information about a company’s ethics at their fingertips.

How can entrepreneurs maintain the balance between profit and purpose?

Of course, a company is unable to continue without maintaining a profit, and business leaders should still be mindful of this. But profit-making must be combined with a strong purpose and a desire to make a positive contribution to society.

And this takes work. Sustainability needs to be embedded throughout an organisation and at the heart of its strategy. And of course, everyone who works in the organisation needs to live and breathe its purpose in all that they do. It’s not enough to shout about your purpose in your marketing activities. It needs to be reinforced in the way you work. Because in the information age, a company that is talking the talk, but not walking the walk, will soon be found out.

Developing skills and building a positive business culture

This doesn't happen overnight. Becoming a purpose-driven organisation often requires a shift in approach and activities. And it almost always relies on the organisation’s people developing new skills and gaining new knowledge.

The next generation of European business leaders need to be ambitious professionals with the knowledge, skills and mindset to make a positive impact on their organisation – and on our world as a whole.