About this role

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As a Scrum Master, you are responsible for the smooth functioning of the agile team and the implementation of New Ways of Working. Together with your team, you will develop and operate our Network Monitoring & Event Management Services, promoting and ensuring the principles, practices and values of agile working. Your role includes supporting self-organisation, improving productivity and solving project hurdles while keeping an eye on stakeholder interests and priorities. You will also be responsible for the further development of platforms and services, coordinate DevOps teams and promote the continuous improvement of products. You will work closely with product management and system architects to ensure product strategy and implementation.

Responsibility for the further development of the team and support in the implementation of lean and agile methods
Innovative environment with cloud technologies and latest working methods
Close collaboration with various teams, product owners and product managers
Expand servant leadership in a dynamic environment and increase the stability and quality of products
Promoting self-organisation and continuous improvement through coaching
Support team-specific implementation according to Scrum and SAFe
Planning and defining iteration goals with the agile team
Responsibility for achieving the sprint and PI goals
Varied product owner role with a broad spectrum in network-related IT, responsibility for internally used services
Management and prioritisation of the team backlog, liaising with customers and contributing to the vision and roadmap

Your skills

Degree (Uni/ UAS/PEI/Federal VET Diploma) in computer science or business informatics
Certification as a Scrum Master or in comparable agile methods
Several years of experience as a Scrum Master or team coach in an agile environment
Extensive knowledge and experience in the application and anchoring of methods such as SAFe, lean-agile and New Work
Sound knowledge of network technologies and Linux (RedHat)
Expert knowledge in IT service management technologies and security-related applications
Application of servant leadership principles in demanding team environments
Experience in the field of observability, monitoring or data science is an advantage
Communication skills, empathy and assertiveness
Able to build and continuously improve high performing teams
Ability to organise and deal with conflict and enjoy teamwork
Very good German and English

With us, you have the opportunity to work in one of our offices in Switzerland or in your home office. You will come into contact with agile working methods and the latest technologies. We offer flexible working hours to meet your personal needs. As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits.

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