Support DevOps Engineer - Python & JIRA

Salary: CHF 120’000 - 150’000 per year

Requirements:

• Educational background: Bachelor’s or Master’s degree in Computer Science or a related field
• At least 5 years of experience
• Ability to work autonomously with strong self-management skills.
• Open-minded individual with the ability to challenge and rethink existing processes.
• Automation-driven mindset with the ability to implement efficient solutions, considering automation not just iteratively but with a more strategic and thoughtful approach.
• Strong interpersonal skills, with a commitment to maintaining and fostering positive relationships across teams.
• Strong interest in the financial world and banking sector
• Proficiency in SQL and scripting languages such as Python, Perl, and Bash
• Good knowledge of Atlassian tools, particularly Jira
• Experience with PagerDuty, Nagios or similar monitoring systems
• Experience with Kibana or comparable log visualization and analysis platforms
• Solid analytical and problem-solving abilities
• Knowledge of artificial intelligence and its applications is considered a plus

Responsibilities:

• Continuously monitor support workflows performance to identify opportunities for improvement and optimize operations across the department and stakeholders.
• Design, drive and implement intelligent solutions to streamline support and technical operations across the department.
• Foster an automation mindset and look for improvements in teams' daily tasks to reduce manual work and fasten the resolution.
• Define and promote good practices in terms of code development, review, integration and deployment; in order to strengthen the scalability of our maintained applications and reduce our technical debt.
• Contribute to the successful delivery of the service's objectives.
• Explore and promote innovative technologies.
• Organize and plan future migrations related to support workflows and process improvements.
• Foster collaboration with the departments that are stakeholders to your team.

Technologies:

• Atlassian
• Bash
• Support
• JIRA
• Kibana
• PagerDuty
• Perl
• Python
• SQL

More:

Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to over 500,000 clients, through our performant and secured digital platforms.

Our over 1,000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-paced environment.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

**Team Mission and Stakeholders**

To address the future challenges of the upcoming years, we are restructuring the Application & Platform Resilience department with the goal of streamlining processes and increasing efficiency. As part of this transformation, the Application & Business Support teams will be reorganized into smaller, more specialized units, and will integrate the Forex business support, currently managed by the Forex Production team. The new configuration of the department will maintain a strong focus on promoting an automation-driven mindset.

In line with this, the current Business and Application Support services will be reorganized into four teams:
- Banking & Internal Tools Services
- Financial Data & Trading Services
- Post-Trade Services
- Partners & Institutional Services

In addition to these teams, two Automation Engineers will focus on optimizing and automating workflows and processes for the department, proposing innovative and intelligent solutions.

The Automation Engineers will report directly to the Vice Director (VD), granting them the full autonomy to work on processes across all teams and stakeholders within the department.