Business Process Manager (German required)

IT & Technology

Description:Global Customer Support (GCS) is the global organization responsible for Technical Services in the Diagnostics Division. GCS supports the service organizations of our client's affiliates and the Lifecycle Teams. The Project & Lifecycle vernance team within GCS is in charge of Service Data Analytics. The role will help continuously support our Affiliates with operational reporting and participating in projects to stabilize and evolve the IT landscape. The perfect candidate:We are looking for a professional candidate with Business Process Management experience in a software integration project. The candidate should be highly skilled in Reporting and Data Management. The candidate needs to be fluent in English and German. General Information:

  • Start date: ASAP
  • End date: 12 months
  • Extension: possible
  • Workplace: Zug
  • Workload: 100%
  • Team: new team, close collaboration with Spain Team of 5-6 people
  • Remote/Home Office: max. 3 days a week possible
  • Travel: possible in Europe (Mannheim and Spain)

 Tasks & Responsibilities:

  • Business Process Management for a business warehouse solution
  • Cooperation with DIA IT and Accenture to fix problems for the organization
  • Operational report creation with tableau on a centralized website
  • Contact person for Affiliates questions about problems with the report
  • Project participation: Change the source system. Keep the business warehouse meaningful while the two source systems have different data structures
  • Document current processes
  • Transition activities at the end of the assignment to a new team which will be built in Spain

  Must Haves:

  • Min. Bachelor's degree, preferably Master's degree in Information Technology or similar
  • Min. 5+ years’ experience in Business Process Management, preferred in the regulated environment
  • Min. 3 - 5 years of Project Management experience and Process optimization, preferred in a software integration project
  • Hands-on experience in Reporting, Data Management and Database management
  • Hands-on experience with SQL, Tableau, Sflake Data Cloud,
  • Fluency in English and German spoken and written
  • Communication skills, facilitation skills, Organizational change techniques, stakeholder management
  • Proactive and willing to work on own initiative

 Nice to Haves:

  • Roche IT experience
  • Spanish is an advantage
  • Agile experience (Scrum, SAFe)

 If we have sparked your interest with this great opportunity then do not hesitate to contact us or apply here ! We are looking forward to receiving your application!